Postage type:
- Shipping label: UPS access relay point or Locker France (national)
- Volumetric weight selectable from drop-down list
- Choice of Relay point from the list available on the UPS.com site, and indicate the name of the relay in the shipping address.
- Maximum dimensions and weight of admissible packages:
In Access Point: 20kg max, Longest side maximum 97cm, maximum size (length + circumference) 300cm
In Locker:L x W x H = 64 x 38 x 39 cm max, Weight 20kg max.
Volumetric weight is applicable on all UPS Access Point shipments. You need to measure your package and calculate its volumetric weight. Here is the calculation to be made: (Length x Width x Height) / 5000 = volumetric weight. Round up to the nearest half kilogram.
Any deviation in volumetric weight or maximum dimensions may be subject to additional invoicing or refusal to the departure agency, without reimbursement possible.
UPS also delivers to Relay points in Corsica. It does not have relay activities in the French Overseas Territories.
You can choose printing on site at our warehouse in Saint Michel (02830), in any Relais point offering this type of service, or sending the label by email if you have a printer at home.
If there is a problem with the delivery of your UPS package, you can contact their customer service on 0033 1 73 00 66 61, or contact us by responding to the order confirmation email.